Privacy Policy
Introduction
This Privacy Policy explains how MageHex may handle information when you visit magehex.com, use the website, create an account, place an order, or contact us.
Information We Collect
Depending on how you use the website, we may receive information that you provide through an account, an order, a checkout form, a contact form, or email. This can include your name, email address, company details, order details, and the message or request you submit.
The website and hosting environment may also process technical information such as an IP address, browser details, device details, and request information when needed to operate and protect the site.
How We Use Information
Information may be used to operate the website, respond to enquiries, provide requested support, manage accounts and orders, communicate about a request, maintain site security, and meet applicable administrative or legal obligations.
Cookies and Similar Technologies
WordPress and WooCommerce may use cookies or similar session technologies that are necessary for functions such as login, account access, shopping cart and checkout operation, and basic site preferences.
You can manage cookies through your browser settings. Disabling necessary cookies may affect account, cart, checkout, or other site functionality.
Orders and Payments
When you place an order, WooCommerce may process the information needed to create and manage that order, including details submitted through the checkout process.
Payment handling depends on the checkout method available for the transaction. If a third-party payment service is used, that service may process relevant information under its own privacy policy and terms.
Third-Party Services
The website uses WordPress and WooCommerce functionality and may rely on hosting, email delivery, payment, security, or other services needed to operate a requested feature. Those services may process information only as necessary for their role and may have their own privacy notices.
Links to other websites are provided for convenience. Their privacy practices are governed by their own policies.
Data Security
MageHex uses reasonable technical and organisational measures intended to protect information handled through the website. No method of transmission or storage can be guaranteed to be completely secure.
Data Retention
Information is retained only for as long as it is reasonably needed for the purpose for which it was collected, to manage an account or order, to respond to a request, to resolve disputes, to meet legal or accounting obligations, or to protect the website and its users. Retention periods may differ depending on the type of information and the circumstances.
Your Choices and Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information held about you. You may also ask us to clarify how information is being used. Requests can be subject to identity checks and legal or operational requirements.
Contact
For privacy questions or a request relating to your information, contact MageHex at info@magehex.com or use the Contact MageHex page.
Updates to This Policy
This Privacy Policy may be updated when the website, services, or applicable requirements change. The current version will be published on this page.